All sales are FINAL.
(Exchanges DO NOT apply to Waist Beads and Markdown items.)
We will EXCHANGE ONLY if your item does not fit properly, but can not be damaged or distorted. You must ship the item back within 5 business days after receiving it to:

Chic Serenity LLC
P.O. Box 1409
Prairieville, LA 70769

via USPS (first class or priority is fine).

Email the tracking information to chicserenityllc@gmail.com.
Customers are responsible for all shipping fees.

Please contact us by email at chicserenityllc@gmail.com between the hours of 9am - 5pm Monday through Friday.

Be sure to include the following information:

Name
Order Number
Product Name
Proof of damage/default
A brief description 
Please allow 24-48 business hours for a reply.​

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